CITI Accounts Information

Registration & General Information

To register an account with CITI please go to the CITI website (be sure to affiliate your account with GW!)

Please see our step-by-step instructions on registering your CITI account, selecting courses, steps for refresher courses, and obtaining completion reports.

Researchers must correctly answer 75% of the questions in each section to successfully pass.  If a course section is failed, the researcher will immediately be given the opportunity to retake that section’s exam.

It is the responsibility of the researcher and research staff to keep track of CITI completion reports. These reports can be obtained by logging into your account viewing the course you've completed and selecting the "Print Completion Report" button. CITI completion reports do not need to be submitted to the OHR for any GW faculty, staff, or students who have completed CITI at GW. 

Username and Password Information

If you have forgotten your username or password, please contact the CITI Support Desk. If you have affiliated your account with GW, the OHR staff will be able to send you a password reset email or resend the validation email.  Do NOT create a new account!

CITI Support Desk: 888-529-5929 or support@citiprogram.org